http://www.ypnhost.com/client/announcements.php Mon, 30 Nov 2009 21:59:43 PST http://www.ypnhost.com/client/announcements.php?id=9 Thu, 03 Sep 2009 00:00:00 PDT Hard drive crash on NS9 server!Those clients who are on server NS9 will see a suspended message when they open their websites. Please allow some time while we work on this issue. The hard drive is being replaced and server should be back in 6-8 hours.We apologize for this error and inconvenience. http://www.ypnhost.com/client/announcements.php?id=7 Tue, 11 Nov 2008 00:00:00 PST Our NS3 and NS4 server is having DNS issues and we are working very hard to fix it and sync it. Some of our clients will face downtime on their website as we work to resolve this issue.We apologize for the inconvenience!Thanks,YPNhost.com http://www.ypnhost.com/client/announcements.php?id=6 Fri, 05 Sep 2008 00:00:00 PDT Sam, Jason and Samantha (Support Crew) are on vacation (Due to Hurricane Gustav) from Sep 6th - 9th! Melissa will be working to cover their accounts until they return. If your ticket is "person-related", it will be answered on Sep 9th most likely unless there's an emergency.Thank you for your cooperation and understanding! http://www.ypnhost.com/client/announcements.php?id=5 Wed, 13 Aug 2008 00:00:00 PDT COMPLETE! UPDATE: Please give us a few more hours, all sites should come back soon.We are still running tests and experimenting, we are working on different issues to get all them resolved on this now.Sorry for the inconvenience. -----------Dear valued YPN customers, We are committed to bringing you the best possible performance and long run reliability. Due to our rapid growth we are currently expanding our facilities, network and overall technical infrastructure to allow for new exciting features. Unfortunately we will have to interrupt service to the cluster segment your cluster is located on for a period of time. (This only impacts ns1.ypnhost.com server) Your service will be temporarily interrupted tonight starting at 9:00pm PDT (GMT-7) and should be compleated in less than 12 hours. We are aware that this is very inconvenient for all clients on the affected clusters and will do everything in our power to keep this interruption as short as possible. In the meantime, we will be changing our cluster motherboard, thats why we need a bit more time to do all the upgrades. We are extremly sorry about the inconvenience. Best Regards Arnold Harald, YPNhost.com http://www.ypnhost.com/client/announcements.php?id=4 Fri, 13 Jun 2008 00:00:00 PDT Dear YPN customers,We are sorry to say that the file system of our server got fully corrupted because of a Journal crash. Our techs as well as the Datacenter techs tried their best to recover the data though, none of the data from the corrupted hard drives could recover. We are lucky that we had daily backups on our Lan server but the root problem is, we do not backup any of the configuration file or mysql databases offsite. We were backing them on the same server and having RAID to protect the data corruption. The file system corruption as well as the RAID fail have resulted these files to be lost. Right now, we have around 210GB of total files of the users. No Database or Cpanel informations are available in the server right now. We are trying to employ someone to create all the Active accounts and sends the account notification asap. If you need any of the files backup please contact the support immediately. Sorry for the inconveniences, we know the hard drive failure was out of our hand, though matter related to backup techniques was a big fault. We have learned our lessons and going to configure the whole mysql server on a new node located under our Private LAN. We apologize again for the inconvenience as we can't really do anything else other than that right now. In the meantime if someone have any full backup, you can restore it anytime by emailing support.What's Next?You will be getting an email shortly after we recreate your cpanel accounts with your username and temporary password.We have backup copies of most of the accounts but do not have any backup for any MySQL databases. We will be restoring the files and try to re-create your databases. If you have local backup of your site including MySQL database, please open support ticket and let us know soon!We truly apologize again but some things are never in our hand and hard disk failure was one. We will be investigating the problems to learn from any mistakes and try to secure and backup our data in a better way.Some of the accounts were very large and will take a long time to restore. Please give us some time as it may take 24-48 hours to restore everything back to normal. Thanks,YPNhost.com  http://www.ypnhost.com/client/announcements.php?id=3 Sun, 10 Feb 2008 00:00:00 PST After a lots of investigation on the matter we have found a heavy ddos attack with different logic is being made. We are working on the matter to fix it up. It looks like this is the base reason of having few downtimes for last 3 days. We are getting this resolved asap. http://www.ypnhost.com/client/announcements.php?id=2 Wed, 30 Jan 2008 00:00:00 PST A Small apache bug has been found and being fixed. Server isn't down, just a bit spiked and slow network. It should be alright in 5-10 minutes. http://www.ypnhost.com/client/announcements.php?id=1 Sun, 20 Jan 2008 00:00:00 PST We have seen several tickets regarding the mysql problem. This was due to a temporary drive modification. We are working on the issue to permanently fix this.